From:Michael at MySpace
"Love your products. . . your catalogs in the mags are
so informative as well. . I learned more reading them than the Mags them selves.
. . Thx"
From: James Hickman
Subject: 06 colorado
i just wanted to
email u and let u know that i just installed your c-notch in my 06 chevy
colorado over the weekend and the quality of the part was fantastic im every
happy with it. i also installed your 3 inch drop angled blocks which are also
great quality but just so u are aware the pins on out springs are 1/2 inch so i
had to drill out the bottom of the block, not a big deal or anything but i
wanted to make sure u are aware.
thanks again, great
Hello Mr. Joe Morrow I have the please to have you products
on my car and they work great. It would be my please to be able to stock your
products. I always had a love for cars so I started my own business this year.
Even while being a full time fireman I still cared about cars so much that I
finally was able to start a business and I would love to continue too and want
my customers to have the please that I have with your parts and rest asure that
when I sale to him they will be getting the same quality parts that I have on my
From: Raven Machine Ltd. [mailto:email@example.com]
Sent: 2010-02-27 10:49
Hello Joe, I own a small machine shop in Saskatchewan, Canada. I am trying to get into doing more custom trucks and hot rods rather than general machining. Air suspension is in its infancy around my area and I am trying to raise the awareness around here. I would like to be able to offer your products to my customers. I am well aware of the internet feud and constant bickering from people on some of the internet forums. I have used your products before, from lowering springs and blocks for my 92 dakota. to your 2500 air springs on my mazda B2200. I have yet to have a problem. I have a set of your 2600 bags right now. They are a few years old but have not been used for anything other than mock-up. They were going to be goig on my s10 project but im thinking that I might go for your denominator II bags instead. I will be running some of your 2" drop spindles as well. I am emailing today as I was on your site and going to apply to be a dealer and was a little confused. My business has a street address for the manufacturing shop but no postal code. The actual mailing/billing address is a Post Office box. Im not sure which one you need. Also, im not sure if it is different in the USA, but im not sure exactly what you need for my resale number. I have a business licence, GST tax number, and a PST tax number. Do you need one or all of these. I can fax a copy of my buiness licence if need be. If you have any questions or need me to clarify anything, please let me know. Thanks a lot and I hope to hear from you soon.
Raven Machine Ltd.
From:Moss, James A. [mailto:James.Moss@fairfaxcounty.gov]
Sent: 2010-02-28 12:50
Subject: Ford F350 dually
I am interested in lowering my 2006 Ford F350 dually. I was wondering what the lowered amount is of your I-beams and hanger and shackles will be? The final lowered amount. I was looking at the DJM kit but after reading some forums it seems like you guys have a far superior product that you stand behind.Again any information would be greatly appreciated with what I need to order? Thanks you for your time.
I built my first full size back in 95, used spindles from AIM (It was a new Ram, not a lot of options, So I'm not a noobie to air kits, or dealing with the multitudes of companies and manufacturers that have came and went over the years. Over the past few years, a wife and 2 kids later building a Lincoln, and my my latest 69 C10, I had an experience with AIM yesterday I felt the need to share here.
Thursday 11:00 AM CST - Wife suggests I get a little truck time in over the weekend, her mother is coming in town etc etc
Thursday 11:01 AM CST - PANIC - Truck is on the lift, waiting on me to decide on switches/guages for the project, been debating between 2-3 air management controllers.
Thursday 11:30 - Lunch
Thursday 12:30 - Check summit racing to see what they have in stock, because I need it for the weekend (Who else can get it tome overnight? Actually have it in stock? Ship when they say they do?) -- Summit drops ships, Fail.
Thursday 1:00PM - Figure what the hell, I'll try AirBagit.com, they have been around for 10 years that I know of, maybe they have their stuff together. - Placed order for one of their Air Managment units with senders, pay for next day air, ~550 bucks.
Thursday 1:03PM - Receive email AND a phone call from their order people that there is a problem (GASP) I want to ship it to the office, but my billing address is at home address. (Now this is where I figured the order would stall) They included a shipping authorization form and instructions in the email, to authorize shipment to office. (I'm doubtful of my chances)
Thursday 1:15PM Printed, faxed back, cross fingers.
Thursday 1:34PM Received Email confirmation of order and invoice in email (Hope?)
Thursday 8:32PM Received UPS Tracking number via email (Still, I've seen this before it, it still be in same place in the morning)
Friday 10:00AM - Leave my desk to grab a drink, come back, and package is sitting on my desk.
Opened, everything is there, new, nicely packaged.
In a world where everyone is really quick to start an email thread to share a bad experience in a heartbeat, I thought I'd take a moment to say thanks and show my appreciation, less than 24 hours from the time I thought about ordering to holding it in my hands, I can't ask for anything more.
Kyle Patrick ~ Order # 20354
From: jason dawson [mailto:firstname.lastname@example.org]
Sent: 2010-02-23 14:56
To: Joe M
Subject: RE: just a small ??? plz help
I sent in a question via email and it was answered really fast.. even when i call they listen to me and answer my questions in good detail, they wont let me off the phone till all my questions were answered and they were understood i will not buy air kit components any were else,, nothing but the best thanks tons
~~ Jason Dawson
From: J McCord [mailto:email@example.com]
Sent: 2010-02-18 21:37
Subject: RE: Dodge 9401
I would like to take the time to thank you for your personalized service. This shows me you truly care about your product and I am 100% percent confident buying from your company. Hopefully you will understand if I do double check and make sure option #2 will work for my "2005" Dodge Ram with a 6" lift? If this is so, I am sold!! I would like to know the quickest way I can buy, as well ensure that I am getting exactly option #2 for my truck.
As a member of the Armed Forces I appreciate someone going above and beyond to ensure something is right! Again, I appreciate you taking the time to explain your product more. Genuine service is hard to find these days. I want this product on my truck. I hope to hear from you soon.
From: firstname.lastname@example.org [mailto:email@example.com]
Sent: 2010-02-16 23:17
To: Joe M
Hey Joe, first off I have to say thanks for the excellent quality of stuff you sale. I have used your products to both lift and lower my vehicles. Next, I have recently been paralyzed and been trying to find a way to get back out in the working world. I have a 99 suburban (old body style) and being factory its impossible to get in and drive with out alot of help. I still have my lowered spindles off my 98 chevy truck that I purchased from you and I am gonna use them to lower it some but gonna need more. My question is, does the air shocks take place of the coil springs or not. I am looking for the cheapest route to lower it down since money is scarce now due to my injury.
Thanks for your time,
From: WYNDHAM, PAUL E (ATTSWBT) [mailto:PW3415@att.com]
Sent: 2010-02-09 15:26
To: Joe M
Subject: Bags 4 lowered truck
Over 13 years ago I ordered drop spindles from Aim (you) and lowered
springs for my 89 Chevy (Silverado) pick up...I also ordered hangers
and shackles for the rear...well Im a little older , but Im still
rocking my 89 pickup....u cant tell that's it is an 89 because of a nose
upgrade and paint . Well I have been eyeing the air suspension and I
really like it . So naturally I must come back to were my origins are
and that's aim industries. You sold me some quality parts that I am
still running on also they were at an awesome price so I am back.
Signed ....Paul W.
From: Street Source [mailto:firstname.lastname@example.org]
Sent: 2010-02-08 10:13
Subject: New Forum Topic - denominator 2
Hello joemorrow (Joemorrow),denominator 2
southaven, Mississippi (USA)
Thank you Joe and Yuri for your help. I ordered 4 denominator 2 bags for my yota and they are as advertised. I installed the fronts already and after pulling out my conti 2500's I realized just how small they were. The D2's dwarfed the conti and compress just as small as they did as for lift it is outstanding got atleast 2 inches more. I can now clear my 18's with my 3.25 inch bodydrop. Again thanks guys for your help and excellent customer service. Look forward to ordering more from you soon.
Sent: 2010-01-29 15:44
To: Joe M
Subject: FW: : 3/8 air-engine ***Drew Morrow, see me on VW Forum below and get i
Drew I sent the money via paypal .. Thanks again for all the help I will deff be buying more stuff soon... hopefully we can work together to make kits for the vw/audi group I already have 2 guys by me waiting for my parts to come in so they can see them.. And I most say I have never had such good customer service like I had with AIM..It was deff what sealed the deal when it came to buy the parts from your company ..
Sent: 2010-01-18 08:45
Cc: Joe M
Here is a pic of my car laid out bro. It looks sick rides awesome to. I
do want to say that in the ten years ive done buisness thru you, your products just keep getting better and better. Keep it up. I am very impressed with ur products always have been. I would have really liked to have a chassis tech logo on my car but none were sent. Its all good. Again thanks for the great products and help and support. We will b doin buisness again soon. Dave baker
From: Brian Magro [mailto:email@example.com]
Sent: Wednesday, January 13, 2010 4:16 PM
To: Kenny V
Subject: Re: AirBagIt.com : Order #15767
Thank you for all your help, you exceeded all my expectations in customer service. Look forward to do more business with your company.
sincerely, Brian Magro
From: firstname.lastname@example.org [mailto:email@example.com]
Sent: 2010-01-13 11:10
To: Joe M Subject: RE: train horn
What's the loudest train horn you offer. I'd rather buy from you cause I like the products and service I've gotten before.
From: Abraham Blackaller [mailto:firstname.lastname@example.org]
Sent: 2010-01-11 11:50
To: Joe M
Subject: Re: 1967 Chevy C-10 Budget Airbag setup.
Damn, you guys are good! I thought I would have to wait a week for your
Thanks for the info.
On 1/10/10, Joe M <email@example.com> wrote:
Yes, you have made the right choice because we pay attention to our
customers, and our competitors hate us.
From: Stanley Allen [mailto:firstname.lastname@example.org]
Sent: 2010-01-10 17:39
To: Joe M
Subject: air bag problems
Joe, the problem I'm having is I added air to my Air Lift brand load leveler 5000 bags (#57215) at a gas station & guess what, it had water in the system. Now my system has water in it. I have filled the bags with clean air and let the air out many times. Guess I have to remove the bags & drain them letting them dry out. I now know when I install my load controller II system I should add oil/water traps inline. I feel I will need to add 3 of them in the places marked on the attached drawing. Any help would be great as I'm out of work right now.
Joe I feel like you and your company are old long lost friends trying to help the world be a better place. Also the adds you place in the magazines are a breath of freash air you tell the truth god bless you & your companys. I have ordered many products from your companys over the years and tell anyone willing to listen to me about the type of companys you have.
From: Darren Tuddenham [mailto:email@example.com]
Sent: 2010-01-09 10:11
To: Joe M
Subject: '72 c10 lowering kit
I'm looking at all your ads in street trucks and I have to say that you do a great job at explaining how all the air kit systems work and just laying it out there for people. I know some guys who have been ripped off before when buying kits and it's good to see a company that helps teach the new guys on the scene. I am one of those new guys to the street truck dept. and this is my first time dropping a truck. I worked on old rods but airbags are all new to me.
Would you be able to give me a price on a complete kit for my 72 c10? C notch in the rear with bags and spindles in the front with tanks, compressors, valves, etc. I'm looking at your streetscraper kit in street trucks magazine and it looks pretty straightforward to install.
Thanks for your time, Darren
From: Jessee, Chad A [mailto:firstname.lastname@example.org]
Sent: 2009-12-23 08:53
To: Joe M
Subject: hey joe
Hey joe this is chad Jessee from Illicit Customs in tn I have had an account with you for yrs been following a lot of the threads on here,,,man you really catch some grief from these people,,I have never had any real issues with any thing that I have got from you over the yrs,,,but anyhow my question is I am rebuilding my 1970 Cadillac coupe deville and I hate the grill in it,,what would be involved in getting you to make one for it, id like a nice billet grill,,,yell back at me when ever ya can,,,,, ill005
From: mark clayton [mailto:email@example.com]
Sent: 2009-12-10 19:27
To: Joe M
Subject: all squared away
travis and the gang are taking care of me and my order. thanx for the killer pricing and service joe. u know if u really "retired" retired, all of us(mags,auto enthusiasts,etc.) would be shit outta luck. thanx for all that you and your company does for all of us!! thanx for hangin around to help and merry xmas to u and yours. p. s. i plan on being the first minitrucker to list u and airbagit/chassistech on my lowdown section when i feature in MT, STREETTRUCKS,TRUCKIN mag. i dont think anybody has givin u credits where it is due, but thats about to change haha!! if u have time, check out photos of my astro on www.minitruckinweb.com readers rides under chevy astro marcus38. c ya!!
From:Bagd_Civic93 12/9/2009 2:47:59 PM Message: Hey joe just want you to know I am not in anyway doubting that yours do compress to 2.9" in fact it is my plan to get a few when I go back to work to use on the civic.
Also I wouldn't give in as easy to prove a point that those numb skulls still won't get. It is very evident to me that A)They have no clue what they are talking about or B)they are just trying to beat you for the hell of it and still have no intentions of purchasing from you.
Anyway as long as you keep supplying us with good products and great prices the business you have now will not go away.
From: Craig [mailto:firstname.lastname@example.org]
Sent: 2009-12-07 13:28
To: Joe M
Subject: Re: Compressor
I would like to thank AIRBAGIT for their outstanding customer service. I purchased the PLUG N Play system that installed on my 41 Lincoln. Since this was my first air suspension project I was lost, the staff at AIR BAGIT made the process simple and easy.
If you have a problem Joe is right there to help in any way that he can. In my case he went up and beyond the call of duty to make sure everything was right.
I'll sure use AIRBAGIT again on my next two projects.
From: Sean McGuirt [mailto:email@example.com]
Sent: 2009-12-03 18:33
To: Joe M
Subject: Yuri Pham
Hey Joe, My name is Sean McGuirt, I hope you don't remember me but I had a lot of problems with your products about 6 months ago now. My previous problems are not the reason for this e-mail. I called airbagit about every 2-5 days a week for quite a while and Yuri was with me the whole time. I just called today, 6 months later, and Yuri remembered what compressor I had lol. I just wanted to let you know that Yuri is an amazing salesman. Everytime I called he helped me 100% of the time and to the fullest. He is very knowledgeable on every product you guys sell and walked me thru step by step every problem I had and I appreciate it. Hope you get these often because you have a hell of a team up front. Just thought his superior should know.